By the end of this course delegates will be able to:

• Understand how the business processes of a laboratory can be combined effectively with the requirements of ISO/IEC 17025;
• Integrate successfully important aspects that are essential to maximizing gains from the management system; and
• Provide an understanding of the roles of the quality manager and technical management.

The course is of interest for the leaders within a laboratory –laboratory owners, and those who manage any aspect of laboratory operations.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

1. Introduction
2. Principle of Leadership
3. Management Functions
4. Managerial problem Solving and Decision Making
5. Human resource Management (HRM)
6. Interactive Communication Skills
7. Fundamentals of Financial Management
8. Laboratory Building

• Laboratory Design Considerations
• Building Design and Site Selection
• Floor Planning
• Laboratory Configuration
• Building Services and Structure,
• Effective Budgeting in the Laboratory
• Laboratory Accreditation Requirement
  
  9. Planning to Work in the Laboratory
  10. Laboratory in Operation
  11. Job Responsibilities

• Training
• Reports
• Dead Files and Old Samples
• Paperwork Reduction
  
  12. Laboratory Housekeeping
  13. Laboratory Records

• Sample Records
• Tests Records
• Results Records
• Personnel Records
• Maintenance Records
  • Routine Maintenance
  • Equipment Maintenance
    
    14. Validation of Analytical Methods and Procedures
    15. Quality control and proficiency testing
    16. Significant Figure Rules
    17. ISO 17025 Quality Manual
    18. ISO 14001 Environmental Certification and Management Responsibility
    
    19. Computers and computer controlled systems
    20. Laboratory Information Management Systems
    21. Laboratory Instrumental Technique
    22. Choosing the Right Instrument
    23. Quantitative Analysis
    24. Laboratory Safety Program

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.