BTS offers a range of Soft Skills training courses which provides delegates opportunities to develop new skills, gain confidence in their managerial capabilities and become more effective leaders. We do this through a mix of theory and practice: offering our delegates an enjoyable, participative workshop approach. Our topics cover a range of core skills including interpersonal and, organisation-wide communications, negotiation and influencing skills, time management, people and performance management, strategy development and implementation. The world of work has evolved in the early part of the 21st Century requiring new management and leadership approaches. Our training courses, facilitated by world-class experts, will introduce new thinking and ways of leading and managing to enable managers to embrace the challenges facing business and organisations today.