• raining needs assessment and analysis
• Evaluation of training
• Deciding and initiating action
• Working with people
• Persuading and influencing
• Presenting and communicating
• Applying expertise and technology
• Following instructions and procedures
• Planning and organizing

By the end of the course, participants will be able to:

• Apply internationally recognized methods for identifying training needs
• Analyze and sort the data obtained from a Training Needs Assessment (TNA)
• Write Instructional Learning Objectives (ILOs) that are aligned with the results of the TNA
• Evaluate the effectiveness of training at various levels using proper data collection methods and instruments for each level of evaluation
• List ways to improve transfer of skills from training workshops to the workplace
• Calculate the Return on Investment (ROI) for training programs by determining their financial costs and returns

• Senior L&D/HR practitioners responsible for decision making at either operational, tactical or more strategic level or those involved in the implementation of processes of learning and talent development strategies
• L&D practitioner who understands the strategic direction of the organization
• L&D managers who want to ensure that their function provides a cost-effective results-driven service aligned to business objectives

Learning and Development Strategy

• Strategic Human Resource Development
• Elements of human resource development
• Strategies for creating a learning culture
• Organizational learning strategies
• Learning organizations strategies
• Individual learning strategies

Needs Assessment

• Training Wants vs. Training Needs
• Needs Assessment frequency
• Using needs assessment results
• Training design and delivery
• Evaluating the training

Six Sigma and DMADDI Model

• Six Sigma in the training world
• Six Sigma Model
• The Six Sigma Organization
• The DMADDI model
• Evaluation in DMADDI

Talent Management Strategy

• Talent management defined
• The process of talent management
• Developing a talent management strategy

Knowledge Management Strategies

• The process of knowledge management
• Sources and types of knowledge
• Approaches to the development of knowledge management strategies
• Strategic knowledge management issues
• Components of a knowledge management strategy

CDGA attendance certificate will be issued to all attendees completing a minimum of 75% of the total course duration.