• Build and maintain effective and efficient procedures in the organization
• Complete work on time, on budget and exceeding customer expectations
• Develop skills in managers which will raise the capability, skill and morale of colleagues
• Improved preparedness to deal with work task contingencies
• Establish organizational and personal planning capabilities
• Improved performance in personal and team organization
• Be better able to meet the challenges of dynamic, constant change
• Improve individual and team performance by establishing productive, effective and efficient management procedures
• Learn to develop effective work and project plans for individuals and teams
• Learn management techniques to plan and organize work
• Develop skills in interpersonal interaction to better team work
• Acquire useful planning, organization and delegation management skills
• Adds personal value and competency to an organization

By the end of this course, delegates will learn about:

• Recognize internal and external influences on our daily planning
• Use basic planning process tools to plan work and project strategy
• Understand and develop skills necessary to complete work on time
• Learn how to organize work and projects to complete them successfully
• Understand how delegation can be used in planning and organizing
• Understand the characteristics of colleagues who do work in our teams
• Develop positive interpersonal techniques for better team relationships
• Develop the ability to make higher quality decisions as work is planned and organized

The course is designed for anyone who desires to learn practical management techniques that will assist them in developing good planning techniques, using skills to organize themselves and others and developing effective delegation skills. The course is appropriate for those who are responsible for managing any type of group or team or those who want to learn some skills to be able to better manage their work

This course is an interactive mixture of lecture, discussion, activities and practice on several management skills. It provides definitions, examples, discussion and activities designed to promote skill building with interaction and discussion among participants. Activities and work on practice case studies are used to deliberately highlight the concepts taught and allow participants to practice new skills.

Day One

Creating an Attitude to Change How We Plan and Organize Work

• Course purpose, goals and objectives
• New systems & strategic thinking
• Overview and context of organizational change and the impact on planning and organization
• Identifying a standard of excellence in the organization, team and personal work
• Review of management processes and skill areas
• Using a planning process to set goals and get projects started

Day Two

Importance of Planning Management

• Integrating goals, scope, work structure and management planning
• Identifying initial resource requirements
• Identifying risk techniques that affect work assignments, priorities and deadlines
• Communication that responds to who, what where, when, how, why
• Understanding the importance of quality planning in work assignments

Day Three

Delegation, Personal Organization and Setting Priorities

• Understanding how people approach their work
• Planning for time management, scheduling and meeting deadlines
• Using proper delegation skills to empower staff
• Improving prioritizing of work and work tasks
• Planning for delegation responsibility and authority

Day Four

Planning Effectively with Your Team

• Identifying skills required to obtain the help of others
• The importance of group skills to achieve team success
• The importance of interpersonal skills in making personal and team decisions
• Empowering the team through the development of interpersonal skills
• The importance of versatility in team relations

Day Five

Developing Personal and Team Change Plans

• Innovation and improvement for personal and team change
• Identification of change processes and human change
• Techniques to set personal and team change goals
• Dealing with people who do not want change
• Developing an action plan for personal and team change

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.