• Learning the fundamental management strategies
• Being able to influence others
• Giving advice for better presentations
• Developing process and plans of an organization

• Managers
• Team leaders
• Business people
• Merchants
• Anyone interested in communication skills and strategic management

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

DAY 1:

• Enabling and Managing change
• Strategy, structure and organizational performance
• Process improvement
• Strategy development

DAY 2:

• Influencing skills
• The pure styles of management influence
• The influencing model
• Assertiveness
• Delegation
• Building inner confidence

DAY 3:

• Short term and long term objectives
• Making strategies work
• Competitive analysis
• Culture and strategy implementation
• Assessment tools

DAY 4:

• Communication in meetings
• Developing your team
• Motivating and rewarding your team
• Managing different groups of workers
• Talent management

DAY 5:

• Priority based budgeting
• Planning and Structuring
• Time management
• Managing e-mails effectivelys
• Interpersonal communication skills
• Communication in person
• Communication in writing

DAY 6:

• Creating shareholder value
• Re-imagine customer-supplier relationship

DAY 7:

• Negotiation, persuasion and influence
• Building support for your projects
• Strategic alliance
• Decision making models

DAY 8:

• Communication across cultures
• Understanding others better
• Difficult communication situations
• The impact of ethics and values

DAY 9:

• Presentations
• Body language
• Effective listening techniques
• Emotional awareness
• Barriers to effective communication
• Giving and receiving feedback

DAY 10:

• Conflict resolution
• Mediation skills
• Dealing with criticism
• Managing stress
• Relaxation techniques

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.