This course covers the main components of an effective HR Process including:

• Recruitment
• Employee Motivation and Reward
• Training and Learning
• Measuring the value of HR

By the end of this course delegates will be able to:

• Develop an understanding human resources development and personnel management practices
• Develop an awareness the advantages of effective human resource management
• Develop awareness of key HR and HRD strategies for improving organizational success
• Understand the application of strategic human resources development and personnel management practices in the workplace
• Effectively apply appropriate practices to specific workplace situations
• Know how to critically evaluate current HR practices
• Be able to introduce an effective recruitment process
• Understand how to get people to work more effectively
• Understand how to help individuals and teams learn
• Be able to identify, plan and evaluate training interventions
• Know how to create an effective structure within HR

HR practitioners and line-professionals with development or personnel responsibilities, People in HR, Personnel or Training and Development role, Professionals with an interest in people management and development would also benefit.

Introduction to HRM, HRD and HRP

• Course introduction and objectives
• The context for HR
• Change management
• Human Resource Management V Personnel Management
• Human Resource Development (HRD)
• Human Resource Planning (HRP)
• Strategic HRM – the new HR Strategic Model
• Outsourcing

Resourcing & Recruitment

• The employment psychological contract
• Why do good people leave?
• The process approach to interviewing
• Induction, job descriptions and references
• Personality Questionnaires and forms of testing
• Methods of detecting when applicants don’t tell the truth
• The new recruitment process to avoid litigation
• The value of using assessment centers

Pay & Employee Reward

• Employee motivation
• Salary, bonuses & benefits
• Understanding competencies
• Competency based Assessment
• Competency and performance based pay
• Different structures – different pay and rewards
• Total pay concept
• Salary surveys

Training Learning & Development

• Career management
• Personal development
• Coaching
• Mentoring
• E-learning
• How flat organizational structures and empowered teams affect training and development
• Self-Development
• 360 degree feedback as a development tool

Value for money from HR

• The new HR structure
• New roles within HR
• HR Business Partners
• Value of trend analysis and HRP
• Internal and External Frameworks
• Proving ROI on HR activities

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.