By the end of this course delegates will learn about:

• • The role of the facilities manager
  • The scope and breadth of the profession
  • The importance of FM and its value to organizations
  • Key elements of building structure and design
  • The impact of physical building characteristics on facilities management
  • Key aspects of building services key elements of property management and leases
  • The role of space management and the workspace
  • Practical aspects of space planning
  • Re-location and move management
  • Key elements of energy and environmental management
  • How to develop and implement maintenance management programs
  • The principles of commissioning and managing contract services
  • How to approach tendering and letting contracts
  • How to deliver a customer centric FM service
  • How to measure customer requirements and satisfaction levels
  • The key health & safety responsibilities for FM’s
  • Routes to professional development within FM 

Facilities Managers, Maintenance Managers, Property Management Company Employees, Property Managers, Supervisors, General Services Managers, General Services Supervisors, General Services Foremen, General Services Personnel, Building Managers, Property Owners, LEED Designers, MEP Contractors and Consultants, Logistics Consultants, Logistics and Financial Managers, Accounting and Operations Managers, Third-Party Logistics Providers, Supply Chain and Logistics Managers and Professionals, Operations Managers, Security Professionals, Physical Asset Managers, Estate Managers, Fire Protection Buyers, Architects, Health and Safety Officers, Manufacturing Site, Plant Managers, Maintenance Managers, Planning Supervisors, Designers, Contractors, FM Managers and Staff, Procurement Managers and Staff, Contract Managers and Staff, Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc., Professionals aiming to update themselves on the elements, best practices and implementation aspects of facilities management, non-maintenance directors accountable for maintenance, maintenance support people and people who are in training for these positions

This interactive Training will be highly interactive, with opportunities
 to advance your opinions and ideas and will include;

• • • Lectures
    • Workshop & Work Presentation
    • Case Studies and Practical Exercise
    • Videos and General Discussions

Introduction: The Importance of Facilities Management

• • The growth of FM and the developing role of facilities managers in organizations, identifying the major qualities and skills required
  • Continuing professional development

Understanding Buildings

• • How to recognize the opportunities and pitfalls of specific building characteristics and their relationship to organizational needs
  • The impact they have on maintenance, planning, day-to-day operation and overall image
  • Practical examples are used to help delegates to understand or challenge practice in their own organizations
  • Introduction to building services
  • What are the basic principles?
  • What impact do services have on facilities planning and day-to-day management?
  • How are approaches to services changing?
  • HVAC, services distribution (including raised floors and suspended ceilings) and lighting

Property Management

• • An introduction to the basic elements the key lease terms and how they influence property acquisitions and disposals
  • How to develop a property management plan

Practical Space Management & Planning

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration