Key Learning Outcomes:

• The fundamentals of warehouse management
• Warehouse design, layout & equipment
• Measuring & managing warehouse performance
• Opportunities for warehouse improvement
• Your responsibilities in health & safety
• Managing & motivating warehouse staff

By the end of this training course, participants will learn to:

• Identify Advanced best practices for warehouse professionals
• Think in terms of value added to customers and shareholders
• Integrate of the organization's planning with warehouse planning and scheduling
• Understand the importance of the role of the warehouse in a wider context of the overall success of the business
• Explore traditional versus innovative warehouse techniques
• Consider the customer relationship with marketing and production

This CDGA training course is designed for all those professionals who desire to learn practical technical and leadership warehouse operation management techniques that will assist them in setting personal and team leadership priorities and develop effective skills.  The course is particularly appropriate for those who are responsible for managing warehouse activities who will be able to implement the techniques and practices learnt on the course.

This training course is suitable to a wide range of professionals but will greatly benefit:

• Senior technicians
• Warehouse professionals
• Procurement professionals
• Supply chain personnel
• Finance professionals

The fundamentals of effective warehouse management

• How does your warehouse fit into the organization’s corporate strategy?
• How your warehouse fits into the overall supply chain of the company?
• What are the key functions & operations of a typical warehouse?
• Warehousing equipment: Ensuring the right tool for the right job
   

Storage equipment

• Conveyor equipment
• Forklift equipment
• Manual equipment
   

Effectively managing your OHS obligations in the warehouse

• What are the health and safety responsibilities for the employer?
• How can an effective health and safety program benefit your organization?
• What can you do to ensure organizational buy in?
   

Designing effective warehouse layout

• What issues do you need to consider for optimal layout?
• What are potential problem areas?
• Making the trade-off – space and time issues
• Practical exercise: Designing an effective warehouse layout
   

Tools to optimize warehouse performance

• Visual Performance methods
• Lean tools
   

Managing the flow of information and identifying key performance indicators in your warehouse

• Practical exercise: Managing the performance of your warehouse
• What information is important to your warehouse and why?
• Developing KPIs
• What are the key issues and challenges of measuring performance?
• What are the roots of poor performance and how can you improve upon them?
• Productivity evaluation techniques
   

Inventory management

• What is inventory management?
• Managing and controlling inventory
• Identifying areas where inventory can get out of control
• Cycle counting process
   

Managing and motivating your warehouse and staff

• Understanding motivation and its impact on your staff
• Measuring your staff satisfaction
• How can you increase the involvement of staff?

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.