The course will be also covering the human factors & how participants overcome resistance to change.

By the end of the program, participants will be able to:

• Analyze the basic concepts and steps in work simplification.
• Practice the use of flow charts, office layout charts and work distribution charts.
• Simplify complicated procedures as part of a number of case studies.
• Analyze and distribute work allocated to employees in an organizational unit.
• Justify how the simplification of work procedures will increase individual and organizational productivity.

The Management Process in Perspective

• Planning the Work
• Organizing and Allocating Resources
• Directing and Controlling Individual and Organizational Performance

The Organizing Function

• The Organizing Process
• Principles of Organizing
• Designing Organizational Charts
• The Direct Link between Charts and Procedures

Policies and Procedures

• Definitions and Concepts
• Signs of Complicated Procedures
• Importance and Goals of Procedures

Work Flow Techniques in Offices

The Stages of Work Simplification

The Use of Flow Charts in

• Simplification of Procedures
• Info Processing Flow Charts
• Simple Process Flow Procedure Charts
• Multi Column Flow Process Charts
• Preparing and Analyzing Flow Charts

Simplifying Procedures and Recommending Changes

Concept and Importance of Work Simplification

• Preparing and Analyzing a Work Distribution Chart
• Re-allocation of Workload and Redistribution of Jobs

Office Design and Layout

• Redesigning Offices by Using Office Layout Charts
• Simplification of Office Paperwork

Work Simplification Supporting Tools

Simplification of Procedures to Improve Productivity

• Reducing Wastage in Human Effort, Time, Space, and Material

Improving the Employees' Efficiency and Effectiveness

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.