• Learning how to effectively plan, set objectives, structure and organize the office
• Implementing new systems to eliminate time wastage and enhance performance
• Dealing effectively with paperwork and telephone queries
• Understanding the principles of project management to organize the workload more effectively
• Learning how to ensure resources are employed efficiently and provide a quality service to both internal and external customers

• Managers
• Executives
• Supervisors
• Anyone who is involved in developing and implementing plans

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

DAY 1:

• What do I hope to achieve?
• How will I achieve it?
• What has changed in work and life?
• Balancing life and work

DAY 2:

• How am I using my time?
• Time wasters
• Time logging
• Time lines
• How does my use of time affect others?

DAY 3:

• Work management methods
• Pressures on work plans - time, quality, cost
• The planning process
• Analyzing and managing risk
• Contingency planning
• Problem solving techniques

DAY 4:

• Managing paperwork, real and virtual
• Managing travel
• Managing meetings
• Making the best use of the phone.
• Using the diary - the key time management tool

DAY 5:

• Work planning
• Testing your plan
• Analyzing strengths and needs
• Developing your personal development plan

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.