This course enables participants to be familiar with the basic concepts of implementation and management of a laboratory management system (LMS) as specified in ISO/IEC 17025. The participant will learn the different components of a LMS, including the quality manual, policy, required procedures, management review, internal audit and all the factors that can influence test and/or calibration results performed by a laboratory. This course enables participants to learn about the best practices for implementing and managing a laboratory management system (LMS) as specified in ISO/IEC 17025, as well as best practices for implementing quality controls. The participant will learn the different component of this standard, including the quality manual, policy, required procedures, management review, internal audit and all the factors that can influence test and/or calibration results performed by a laboratory.

By the end of this course delegates will be able to:

• Understand the fundamentals of laboratory management
• Know the key components of a laboratory management system in accordance with ISO/IEC 17025
• Introduce the concepts, approaches, methods and techniques allowing to effectively manage a LMS
• Understand the relationship between a laboratory management system, including quality management, controls and compliance with the requirements of different stakeholders of the organization
• Understand the management and technical requirements of ISO/IEC 17025
• Explain the principle of quality control and conformity declaration using testing and measurement equipment
• Describe the requirements of ISO/IEC 17025 about the uncertainty estimation
• Explain the relationship between the uncertainty and conformity assessment
• Implement the uncertainty computing procedure for conformity declaration using typical samples
• Understand the implementation of a Laboratory Managements System in accordance with ISO/IEC 17025
• Understand the requirements of ISO/IEC 17025
• Know the concepts, approaches, methods and techniques allowing to effectively manage a Laboratory Management System
• Acquire the necessary knowledge to contribute in implementing a Laboratory Management System (LMS) as specified in ISO/IEC 17025

Managers, Team Leaders, Line Managers, Superintendents, OE Champions, Quality and Project Managers, Supervisors, Executives, Internal and External Auditors, Members of IT Team, Health & Safety Managers, Risk Managers, Business Process Owners, Business Finance Managers, Business Risk Managers, Regulatory Compliance Managers, Project Managers, Continuity, Risk, Quality, IT and Environmental Managers, Anyone involved in the system development, implementation and maintenance, Regulatory Affairs Managers, Consultants, Anyone who is involved in ISO standards, Laboratory professionals , Quality (assurance) department personal, Production Process Managers, Engineering staff, Those involved in the laboratory, production and quality control

• Understand the fundamentals of laboratory management
• Know the key components of a laboratory management system in accordance with ISO/IEC 17025
• Introduce the concepts, approaches, methods and techniques allowing to effectively manage a LMS
• Understand the relationship between a laboratory management system, including quality management, controls and compliance with the requirements of different stakeholders of the organization
• Understand the management and technical requirements of ISO/IEC 17025
• Explain the principle of quality control and conformity declaration using testing and measurement equipment
• Describe the requirements of ISO/IEC 17025 about the uncertainty estimation
• Explain the relationship between the uncertainty and conformity assessment
• Implement the uncertainty computing procedure for conformity declaration using typical samples
• Understand the implementation of a Laboratory Managements System in accordance with ISO/IEC 17025
• Understand the requirements of ISO/IEC 17025
• Know the concepts, approaches, methods and techniques allowing to effectively manage a Laboratory Management System
• Acquire the necessary knowledge to contribute in implementing a Laboratory Management System (LMS) as specified in ISO/IEC 17025
• Setting SMART Objectives for continuous improvement

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.