By the end of this course, delegates will be able to:

• • Maintain workplace safety in the security industry
  • Manage conflict through negotiation
  • Determine response to security risk situation
  • Lead small teams in the security industry
  • Plan and conduct evacuation of premises
  • Operate specialized security equipment
  • Use effective observation techniques
  • Use effective interviewing techniques
  • Maintain security of environment
  • Write effective reports
  • Contribute to effective workplace relationships
  • Organize personal work priorities and development
  • Prepare and present security documentation and reports
  • Coordinate a quality security service to customers
  • Control access to and exit from premises
  • Monitor and control individual and crowd behavior
  • Plan and conduct evacuation of premises
  • Store and protect information
  • Monitor security from control room
  • Maintain and use security database
  • Resolve conflicts effectively
  • Know patrolling procedures
  • Handle Emergencies, Crisis and Catastrophes

Security officers, Security supervisors, Security managers, Security specialists, Executive security personnel

Course Outline:

• • Goals of Security
  • Traits and Qualities of Professional Security Officers
  • Report Writing
  • Conflict Resolution
  • Use of Force, Legal Process, Detention, Access Control
  • Radio Communications & Procedures
  • Crime Prevention Through Environmental Design (CPTED)
  • Retail Security
  • Warehouse/Office Building Security
  • Event Security, Patrol Procedures
  • Role of Policy and Procedure
  • Emergencies, Crisis and Catastrophes
  • Weapons of Mass Destruction
  • Incident Command System
  • American Red Cross First Aid Training
  • Emergency Procedures, Ethics and Professional Conduct
  • Observation Techniques, Security Patrol Techniques
  • Report Writing, Interviewing Techniques
  • Crime and Accident Scene Protection
  • Crime and Accident Prevention Techniques
  • Fire Detection, Suppression and Life Safety
  • Terrorism Awareness
  • Access Control
  • Trespass & Crowd Control, Emergency Procedures
  • Accident and Crime Prevention
  • Contribute to effective workplace relationships
  • Organize personal work priorities and development
  • Maintain workplace safety in the security industry
  • Manage conflict through negotiation
  • Determine response to security risk situation
  • Prepare and present security documentation and reports
  • Coordinate a quality security service to customers
  • Maintain security of environment
  • Control access to and exit from premises
  • Monitor and control individual and crowd behavior
  • Plan and conduct evacuation of premises
  • Store and protect information
  • Lead small teams in the security industry
  • Plan and conduct evacuation of premises
  • Operate specialized security equipment
  • Monitor security from control room
  • Maintain and use security database
  • Provide advanced First Aid
  • Security administration
  • Responsibilities and functions of other security organizations
  • Methodology of facility security assessment
  • Methods of vessel and facility security surveys and inspections
  • Emergency preparedness and response and contingency planning
  • Instruction techniques for security training and education, including security
  • Handling sensitive security related information and security related communications.
  • Knowledge of current security threats and patterns
  • Recognition and detection of weapons, dangerous substances and devices
  • Recognition of characteristics and behavioral patterns of persons who are likely to threaten the security
  • Security equipment and systems, and their operational limitations
  • Methods of conducting audits, inspection, control and monitoring
  • Methods of physical searches and non-intrusive inspections

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.