• • Conducting risk assessment
  • Managing physical security
  • Access control systems management
  • Patrolling
  • Incident management
  • Conflict resolution
  • Security report writing

By the end of this course, delegates will be able to:

• • Demonstrate and explain the skills and duties of a confident security officer
  • Explain the relevant legislation/law that impacts the work of a security officer
  • Explain the importance of emergency procedures within the workplace
  • List the safety principles, procedures and policies, which are required within the workplace
  • Apply good communication, customer care and negotiating skills
  • Apply searching, patrolling and scene preservation skills
  • Describe the use of access and egress control within the security officer role

Security Directors and Managers, Security Supervisors, Security Officers, Facility Supervisors, Facility Officers, Facilities Directors and Managers, Health and Safety, Fire personnel, Fire Managers, HSE Officers, Security Personnel and CCTV Operators, Loss Prevention Engineers, Control Center Operators and Supervisors, Emergency Personnel, Emergency Dispatchers, Security Personnel and CCTV Operators, HSE Officers, HSE Engineers & Personnel, HSE Professionals, Emergency Response Team Members, HSE Managers and Auditors, HSE Professionals, Inspectors, Advisors, Auditors, Laboratory Personnel, Process Control Engineers and Technicians, Process Control Designers and Systems Engineers, Instrumentation and Control System Engineers, Plant Engineers, Maintenance Personnel, Maintenance Engineers and Supervisors, Electrical and Instrumentation Supervisors and Technicians, Procurement and Supply Chain Managers, Engineers and Maintenance Personnel, HR and Administrative Supervisors responsible for security.

Introduction to the Duties and Skills of a Security Officer

• • Roles and responsibilities of a security officer
  • Health and safety
  • Awareness of the law
  • Emergency procedures
  • Fire safety
  • Security procedures and policy
    
    

Specific Duties, Skills and Responsibilities of a Security Officer

• • Crime prevention
  • Access and egress control
  • Patrolling
  • Searching skills
  • Surveillance
  • Children, vulnerable people and disabled people safety
  • Drugs awareness
  • Counter-terrorism
  • Licensing
  • Scene preservation
  • Risk assessments
  • Threat assessments
  • Electronic and physical protection systems
  • Crowd management and control
    
    

Conflict Management

• • Communication skills
  • Introduction to conflict management skills
  • Emotional responses
  • Preventing conflict situations
  • Managing conflict situations
  • Learning from conflict situations
    
    

Physical Intervention

• • Physical barriers, lighting, protection, scanning equipment
  • Medical considerations
  • Legal considerations
  • Law and self-defense
  • Disengagement skills
  • Escorting skills
  • Holding and positioning skills
  • Walk drills
  • Physical defense skills
    
    

Writing Reports and Briefs

• • Introduction to incident investigation
  • Basic patrol reports
  • Notebooks, log books, equipment registers and record keeping

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.