The Risk and Quality Project Management course is designed to incorporate specific instruction in the project management Knowledge Areas of Risk and Quality Management, along with an understanding of how these areas relate to project management theory, concepts and standards published in the Project Management Institute’s (PMI) Project Management Body of Knowledge (PMBOK). This document is generally accepted worldwide as a guide to the practice and discipline of project management. The course provides definitions, examples, discussion and activities on a case study designed to promote understanding and skill building to provide participants an opportunity to develop standard quality and risk practices for their own organization. It is helpful if participants have a PMBOK available during the course. Participants in this course qualify for Professional Development Units (PDU’s) offered by PMI.

Training Objectives / Key Benefits

• Understand fundamental principles and discipline of project management and quality and risk management
• Understand the relationship between general project management concepts and the PMBOK’s Risk and Quality Knowledge Areas
• Identify and apply risk analysis approaches on projects
• Determine the probability of occurrence and impact of risks on projects
• Learn how to develop a risk management plan to apply standard risk management techniques for each phase of a project
• Determine quality policy using quality program management techniques
• Learn how to develop a quality management project plan to ensure stakeholders acceptance of the product or service
• Learn techniques of evaluating quality in project performance
• Understand the importance of using standard risk and quality practices in an organization
• Understand influences on a project’s risk and quality management

This content of this course is intended for current project managers, team leaders, team members and any person who, as a stakeholder, has an impact on the success of a project. Persons who wish to increase the quality of their products or services and at the same time be able to manage risk associated with a project would benefit from this course.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day 1

• Introductions
• Course goals and objectives
• Project management framework for organizations
• Assessing an organization’s project management performance
• Review of project management process groups and knowledge areas
• Overview of quality management
• Core and facilitating processes of quality management
• Developing an organizational quality policy

Day 2

• Tools and techniques of quality planning
• Flowcharts, Fishbone Diagrams and experiments
• Quality assurance and quality audits
• Quality assessment and evaluation
• Quality Control using Pareto Diagrams and control charts
• Measuring quality in project execution
• Including quality management techniques in the Initiation and Planning Processes
• Developing a quality management plan

Day 3

• Overview of risk management
• Core and facilitating processes of risk management
• Defining what is project risk
• Identifying typical project risk and principles of risk management
• Qualitative and quantitative risk
• A graded approach to risk management
• Determining the probability of occurrence and impact of risk

Day 4

• Factors which affect the choice of risk response strategies
• Tracking risk through project execution
• Evaluating the impact of risks
• Including risk management techniques in the Initiation and Planning Processes
• Developing a risk management plan
• Integrating quality and risk management in the Initiation Process of a case study
• Scope statements which include risk and quality management in the case study

Day 5

• Identifying risk and quality concepts in a case study’s work breakdown structure
• Integrating risk and quality management in a communications plan of the case study
• Practices for closing a project with emphasis on risk and quality practices
• Now what to do with our organization’s risk and quality programs
• Synthesis and integration of quality and risk in project management
• Next opportunities
• Course review, summary and feedback

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.