Key Benefits

This intensive program is designed to provide the participants with a practical guide to report writing in business. Communicating in writing demands a certain basic knowledge, and this program deals with:

• Knowing what your aims are.
• Knowing who your audience is and how you wish to approach it.
• Knowing what you want to communicate.
• Know how to do it.
• Collecting and Organizing the Report.
• Presentation and Structure of Reports.
• Editing and producing an Error Free Report.

This course is suitable for employees who wish to improve their writing capabilities so that they can present complex information with clarity to colleagues, leaders and external stakeholders – to make them understand what it means and act on the information provided.

Communicating in the Business Environment. 

The Stages of Communication

• Knowing the objective to communicate
• Choice of communication form
• Knowing the audience
• The content
• The method
• Message transmission
• Message reception
• Feedback 

What is a Report?

• Introduction 

Types of Report

• Transmission of reports: conversations, demonstrations, fill-in forms, many-page documents, formal reports, etc.

• Bases of reports classification: length, tone, subject matter, timing, style, etc.

 Essential Writing Characteristics

• Clarity
• Conciseness
• Completeness
• Correctness
• Coherence  

Principle Reasons for Writing Reports 

• Persuasive
• Explanatory
• Discussive
• Informative

Report Characteristics

• Factual Orientation
• Circulation
• Frequency of Submission
• Formality
• Direct or indirect approach
• Arrangement of points
• Format – logical, sectional, creative    

 Course Outline (Continued..)

 Collecting and Organizing the Report

• Define the purpose
• Analysis
• Collection
• Arrangement
• Examination
• Preparation
• Practical exercises

Writing the Report

• Introduction
• Body of report
• Conclusions and recommendations
• Sources/References
• Appendices
• Practical exercises

Presentation and Structure of Reports

• Layout

Headings

• Common structural patterns
• Most popular structure
• Terminology
• Title page
• Contents/body of data
• Summary and recommendations
• Abstract
• Appendices
• Practical exercises

Graphs, Tables and Diagrams

• Graphs
• Tables and diagrams

• Practical exercises

Editing the Report

• Proof reading
• Correcting
• Examining

• Practical exercises

Assignments to Participants of Writing Reports. 

• Practical Exercises.
• Question and Answer Session.
•  Action Planning Session.
• Course Summary and Evaluation.

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.