This course is designed to convey principles and techniques that are based upon a modern understanding of the subject, rather than relying on conventional notions that people are solely motivated by material rewards, such as pay increases, commission and bonuses.

• Understanding the value of employee engagement to an organization
• Learning how to measure the level of employee engagement in their organization
• Being familiar with designing, carrying out and interpreting engagement surveys
• Identifying and developing the required change initiatives
• Understanding the impact of engagement on business performance

• Managers
• Supervisors
• Business owners
• Top management for small and medium enterprises
• Those who are interested in increasing their managerial skills to effectively and efficiently manage

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

DAY 1:

• Introduction to employee engagement
• Why employee engagement is important to an organization?
• How to measure engagement in an organization?
• Employee engagement - from people to profits
• The doom and gloom of a disengaged workforce

DAY 2:

• Understanding the drivers of engagement
• The right and wrong drivers
• The main pillars of engagement
• The engagement model
• The benefits of a committed workforce

DAY 3:

• Employee engagement designing and conducting
• Employee engagement analyzing and interpreting the data
• How good or bad are you in employee engagement?
• Reporting on employee engagement surveys
• Giving employees feedback

DAY 4:

• The talent war – the cost of losing it
• Closing the engagement gap
• Involving and empowering employees
• Building the employee brand 
• Building high performance teams

DAY 5:

• Developing an engagement strategy
• Tools, tips and advice for employee engagement
• Communication and engagement
• CEO - chief engagement officer
• Leadership that ignites passion
• Using metrics to stay on track
• The change competencies

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.