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This excellence service training course gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.
By the end of this course, delegates will be able to:
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
DAY 1:
DAY 2:
DAY 3:
DAY 4:
DAY 5:
CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
Code | Date | Venue | Fees | Register |
---|---|---|---|---|
CC116-03 | 22-09-2024 | Cairo | USD 5450 | |
CC116-04 | 24-11-2024 | Dubai | USD 5450 |
Becoming customer centered is one of the most important aims of any organization. Customer centered refers to the orientation of a company to the needs and behaviors of its customers, rather than inte ...
Customer focused organizations know that delivering excellence in service does not happen by accident. It requires careful integration of key factors that together set the company apart from competito ...
To ensure that quality of service is maintained competency in the core 'technical' skills of any role that falls within the customer relationship is no longer enough. Without the appropriate skills to ...
Becoming customer centric is one of the most important aims of any organization. It refers to the orientation of a company to the needs and behaviors of its customers, rather than internal drivers suc ...
Providing services with a high quality that are satisfying the requirements
Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
CDGA keen to selects highly technical instructors based on professional field experience
Since CDGA was established, it considered a training partner for world class oil & gas institution
3012, Block 3, 30 Euro Business Park, Little Island, Co. Cork, T45 V220, Ireland
Mon to Fri 09:00 AM to 06:00 PM
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