Competency describes the behavior that lies behind competent performance, such as critical thinking or analytical skills, and described what people bring to the job. The intention is to develop a framework for the companies that are in accordance with the behaviors, qualifications and the culture of their employees.

• Develop rapport, trust and ethical relationships with employers and employees
• Accurately elicit and synthesize relevant information and perspectives of managers and other colleagues
• Accurately convey relevant information and explanations to managers and other professionals;
• Develop a common understanding on issues, problems and plans that the company faces in cooperation with the workers and employers
• Convey effective oral and written information about the performance of the company

• Managers
• Supervisors
• Executives
• Anyone involved in competency based management techniques

DAY 1:

• What are competence and competency frameworks?
• Basic principles of competency
• Developing a competency framework
• The practical use of competencies
• Strengths and weaknesses

DAY 2:

• Business plans, strategies, and objectives.
• Organizational principles
• Job descriptions
• Regulatory or other compliance issues
• Predictions for the future of the organization or industry
• Customer and supplier requirements

DAY 3:

• How to maintain and enhance professional activities through ongoing learning
• How to critically evaluate information and its sources, and apply this appropriately to corporate decisions
• How to facilitate the in service learning of employees
• How to contribute to the creation, dissemination, application, and translation of new market trends

DAY 4:

• Career growth across professions and career stages of the industry/ market involved
• Development of standards for best practice
• Interdisciplinary communications and interactions
• Peer and self-assessment of performance

DAY 5:

• Linkage to the business objectives
• Rewarding the competencies
• Providing coaching and external training
• Communicating with the other companies in the relevant field of activity

CDGA  attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.