By the end of this course, delegates will be able to:
• Recognize the leadership professional role and responsibilities
• Be familiar with and practice key leadership skills
• Apply leadership skills, tools and techniques to practical situations
• Prepare an action plan to implement on return to your work base
• Understand yourself and your leadership style
• Practical leadership skills to lead others
• Give timely and effective feedback to your team members
• Lead your organization to greater heights through innovative and creative ideas
• Impart values to your team members via leadership by example

Executives, Managers, Supervisors, Team Leaders, Superintendents, Financial Officers and Controllers,
Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Engineers,
Administrative Staff, any business professionals who will ever need to manage others, either socially or
commercially, anyone who are responsible for the development and implementation of organizational
policies, goals and strategies, anyone who is involved in managing human resource and deal with their
day-to-day issues in any organizational context

This interactive Training will be highly interactive, with opportunities to advance your opinions and
ideas and will include;
• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

The Role of a Leader: The TCM Leader
• Clarifying your priorities
• Leadership and management
• Assessing your leadership potential
• The manager’s / leader’s job
• The TCM leader
• Thinking (Planning)

Leading a Team
• Dealing with others
• Understanding the stages of human development
• Optimizing the leader's natural strengths
• Understanding team processes
• Building effective teams

Communication
• Types and advantages of communication
• Fact finding skills
• Barriers to active listening
• The positive influence of listening
• Sharpening your listening skills
• Body language
• Inspiring and guiding others
• Handling stress appropriately

Motivation
• Motivation drives and motives
• Motivation-Hygiene Theory
• Job satisfaction
• Motivating your team
• Dealing with bad news positively

Leadership Styles
• Traits of excellent leader
• Leadership styles
• Leadership behavior & styles
• Leadership style preferences
• Contingent leadership

CDGA attendance certificate will be issued to all attendees completing minimum of
75% of the total course duration.