Participants attending the Leadership in Complexity training course will develop the following
competencies:
• Remain proactive, focused and in control in complex situations
• Increasing your thought process to clarify issues and problems
• Gain the best from others/team by removing complexity in the workplace
• Plan for future complexity and overcome these challenges

This Leadership in Complexity training course aims to enable participants to achieve the following
objectives:
• Techniques to remove complexity in situations and the workplace
• Skills to simplify processes and systems
• Able to be more effective and efficient in your work approach
• Become flexible to new situations
• Develop your ability to cope in times of complexity and crisis
• Plan for the future through pro-active development

This course is open to a number of professionals interested in how to lead in complex and uncertain
environments, and will suit:

• Directors
• Senior Managers
• Managers

• Project Managers
• Operations Managers
• New Venture Managers
• Business Development Managers
• Finance and Tax Professionals
• Lawyers
• Risk Managers

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day 1 - Leadership in the New World Dynamics
• The new world and impact of the 4th Industrial Revolution
• New Leadership v Traditional Leadership: taking the best ideas
• Complexity: how complex is complex?
• Occam’s Razor: principle of non-complexity
• Agile Leadership: fundamentals and principles
• The VUCA World: Volatility, Uncertainty, Complexity and Ambiguity

Day 2 - Developing A Mindset for Innovation
• How the 3 minds work together (conscious, subconscious and unconscious)
• Understanding the Mental process for solving problems
• Calming the mind to think productively in complexity and crisis
• Challenging ‘normal’: the Alternative Box
• Solution Focused approach for dynamic situations
• The power of visualisation to focus thoughts and actions

Day 3 - From Complex to Clarity: Communicating Clearly
• Using the right questions and the 3C’s to gain clarity
• Understanding through Active Listening
• The importance of why in communication: solution and vision
• Applying the 3 factors needed to motivate actionable tasks
• Goal, Aim, Objective and Target method for clear purpose
• Overcoming objections and negative phrases to gain clarity

Day 4 - Leading your Team through Complexity
• Providing clear and specific team objectives
• Clarity of Roles using RACI
• Six-sigma and Kaizen techniques in team empowerment
• Advanced technique for innovative ideas and solutions
• Applying the Effective Decision-Making formula
• Using the Decision-Making Tunnel for optimum results

Day 5 - What’s Next?: the future you will Lead
• The Virtual Workplace
• Gen Z and Gen Alpha: impact on the workplace
• Leading thoughts on future work
• AI and approach to solving complex problems
• Workplace approaches by leading organisations
• Summary and review

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total
course duration.