The training will lead to greater process efficiency, reduced risks, and enhanced stakeholder confidence in procurement’s ability to manage commercial contracts strategically and transparently.

DAY 1
CONTRACT LIFECYCLE & GOVERNANCE FOUNDATIONS

Module 1.1
The Strategic Role of Contract Management

• Difference between procurement & contract management
• Contract management as risk control function
• Value leakage in poor contract governance
• Commercial vs legal responsibilities
• Procurement’s accountability in lifecycle management

Module 1.2
End-to-End Contract Lifecycle
Stages:

• Need identification
• Scope definition
• Drafting & review
• Negotiation
• Award & execution
• Performance monitoring
• Variations & amendments
• Claims & dispute handling
• Renewal or close-out

Module 1.3
Contract Governance & Compliance
Topics:

• Contract approval hierarchy
• Delegation of authority
• Policy compliance
• Ethical considerations
• Audit readiness
• Template usage and control

DAY 2
DRAFTING, REVIEWING & NEGOTIATING COMMERCIAL CLAUSES

Module 2.1
Core Contract Structure
Standard Sections:

• Scope of Work
• Deliverables
• Pricing structure
• Payment terms
• Performance obligations
• Liability & indemnity
• Termination clauses
• Confidentiality
• Force majeure
• Dispute resolution

Module 2.2
Commercial Clause Deep Dive

Pricing Models:

• Fixed price
• Time & material
• Cost-plus
• Unit rate
• Framework agreements

Module 2.3
Negotiation of Commercial Terms

Topics:

• Preparing negotiation checklist
• Identifying red flags
• Balancing risk allocation
• Concession planning
• Negotiating payment security & guarantees

DAY 3
RISK MANAGEMENT, VARIATIONS & CLAIMS

Module 3.1
Contract Risk Identification & Mitigation

• Types of Risk:
• Financial
• Performance
• Schedule
• Compliance
• Reputational

Module 3.2
Variation Order Management

Causes:

• Scope creep
• Poor initial specifications
• Operational changes
• External factors

Topics:

• Proper variation documentation
• Cost impact evaluation
• Approval workflow
• Avoiding informal agreements

Module 3.3
Claims & Dispute Prevention

• Early warning systems
• Documentation for claim defence
• Time-bar clauses
• Managing contractor claims
• Negotiated settlements vs arbitration

DAY 4
POST-AWARD ADMINISTRATION & PERFORMANCE MONITORING

Module 4.1
Contract Administration Best Practices
Topics:

• Kick-off meetings
• Performance tracking framework
• Deliverable tracking
• Payment verification
• Change control process
• Communication protocols

Module 4.2
Performance Monitoring & KPIs

KPIs Examples:

• Delivery compliance
• Milestone adherence
• Cost variance
• Quality compliance
• Responsiveness
• SLA Service level Agreement adherence

Module 4.3
Preventing Contract Expiry & Leakage

• Contract register management
• Renewal tracking system
• Expiry alert mechanism
• Spend under expired contracts risk
• Compliance audits

DAY 5
DISPUTE MANAGEMENT, DOCUMENT CONTROL & CAPSTONE

Module 5.1
Dispute Resolution Framework

• Escalation ladder
• Mediation
• Arbitration
• Litigation basics
• Settlement negotiation
• Role of Legal vs Procurement

Module 5.2
Documentation Control & Audit Readiness

• Version control
• Amendment tracking
• Central repository best practice
• Audit trail requirements
• Evidence preservation
• Email vs formal documentation risk

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.