Upon completion of this program, participants will:

• Enhance operational efficiency by streamlining HR and training processes.
• Improve employee satisfaction through structured HR coordination and training support.
• Foster a culture of continuous learning and development.
• Support compliance with HR and employment standards.
• Contribute to improved staff retention and organizational development.

By the end of this course, delegates will be able to:

• Understand the fundamental concepts of HR and training coordination.
• Develop and manage HR records and databases effectively.
• Coordinate and support employee training and development programs.
• Implement key HR practices such as recruitment, onboarding, and performance tracking.
• Facilitate communication and coordination between HR, training, and other departments.
• Contribute to an organization’s strategic goals through efficient HR and training coordination.

• HR Coordinators and Assistants
• Training Coordinators and Administrative Staff
• Professionals transitioning into HR and training roles
• Anyone involved in HR or employee training support functions

• Interactive Lectures: Engaging discussions to cover HR and training theories.
• Group Activities: Collaborative exercises to enhance understanding.
• Case Studies: Real-world scenarios for practical insights.
• Role-Playing Sessions: Practice scenarios for improved HR coordination.
• Workshops and Practical Exercises: Hands-on tasks for skill reinforcement

Introduction to HR and Training Coordination

• Overview of HR functions and responsibilities
• Role of a Training Coordinator in HR
• Key principles of effective HR management
• Practical exercise: Identifying key responsibilities in HR and Training
  
  

HR Documentation and Database Management

• Setting up and managing HR records
• HR data confidentiality and compliance
• Database management for employee information and training records
• Workshop: Creating and managing HR databases using Excel
  
  

Recruitment and Selection Support

• Recruitment and hiring procedures
• The role of HR coordinators in the selection process
• Best practices in screening and interview coordination
• Exercise: Mock interview scheduling and coordination

Employee Onboarding Coordination

• Developing a structured onboarding process
• Coordinating onboarding sessions and employee orientation
• Introduction to employee handbooks and policies

Activity: Designing an onboarding checklist

Performance Tracking and Feedback Coordination

• Basics of performance management
• Role of HR coordinators in performance tracking
• Techniques for collecting and organizing feedback
• Workshop: Creating a performance tracking template

Training Needs Assessment and Program Development

• Conducting training needs analysis
• Designing and scheduling training programs
• Aligning training goals with organizational objectives
• Group activity: Building a training plan based on needs analysis
• Training Logistics and Event Coordination
• Organizing training sessions and resources
• Managing training facilities and materials
• Coordinating with trainers and vendors
• Practical exercise: Developing a checklist for training logistics

Evaluation and Feedback in Training Coordination

• Gathering participant feedback on training effectiveness
• Techniques for assessing training outcomes
• Reporting and presenting training results to management
• Workshop: Designing a feedback form and summary report
  
  

HR and Training Coordination Communication Skills

• Effective communication between HR, trainers, and employees
• Handling sensitive HR and training-related information
• Tools for internal communication and collaboration
• Role-play session: Navigating common HR and training

Technology and Tools in HR and Training Coordination

• Exploring digital tools for HR and training management
• Overview of HR software, learning management systems, and scheduling tools
• Data privacy and security in HR software usage
• Hands-on session: Introduction to basic HR and training software tools

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.