By the end of this course, participants will:

• Understand the role of effective communication in project success.
• Develop skills for clear, concise, and impactful communication.
• Learn techniques for active listening, conflict resolution, and negotiation.
• Utilize modern communication tools and digital collaboration platforms.
• Enhance virtual communication and cross-cultural collaboration skills.

By the end of this course, participants will:

• Understand the role of effective communication in project success.
• Develop skills for clear, concise, and impactful communication.
• Learn techniques for active listening, conflict resolution, and negotiation.
• Utilize modern communication tools and digital collaboration platforms.
• Enhance virtual communication and cross-cultural collaboration skills.

Day 1: Fundamentals of Effective Communication in Projects

• The importance of communication in project management
• Common communication challenges in project teams
• Verbal vs. non-verbal communication skills
• The role of emotional intelligence (EQ) in communication
• Workshop: Self-assessment of communication style

Day 2: Active Listening, Feedback & Conflict Resolution

• The power of active listening in team collaboration
• Giving and receiving constructive feedback
• Conflict resolution techniques for project teams
• Navigating difficult conversations with stakeholders
• Workshop: Role-playing real-world communication scenarios

Day 3: Modern Communication Tools & Digital Collaboration

• Overview of modern communication platforms (Slack, Teams, Zoom, etc.)
• Best practices for email and instant messaging etiquette
• Managing virtual meetings effectively
• Ensuring clarity and alignment in written communication
• Workshop: Simulating a virtual team meeting

Day 4: Cross-Cultural & Remote Communication Strategies

• Understanding cultural differences in global project teams
• Overcoming language barriers and misinterpretations
• Strategies for engaging remote and hybrid teams
• Time zone management and asynchronous communication
• Case study: Successful remote project collaboration

Day 5: Advanced Communication & Leadership Presence

• Storytelling for project influence and persuasion
• Public speaking and presentation skills for project updates
• Communicating project risks and challenges effectively
• Developing executive presence and credibility
• Final review, Q&A, and action plan for continuous improvement

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration