This course explores the role of supervisors as safety leaders and their impact on safety culture improvement programs. Safety culture is defined as the collective values, attitudes, and behaviors that determine an organization’s commitment to health and safety. A robust safety culture emphasizes shared perceptions of safety's importance, mutual trust, and confidence in preventive measures

The primary objective is to build a safety culture where all personnel act as safety leaders. Participants will:

• Understand the evolution and importance of safety culture.
• Develop communication and leadership skills that foster trust and teamwork.
• Recognize and address at-risk behaviors among employees.
• Learn techniques for behavior-based safety and its integration into organizational practices.
• Gain presentation and communication skills critical for promoting safety initiatives.

This course is suitable for all levels of employees, particularly:

• Managers, supervisors, and team leaders.
• Safety managers and health, safety, and environment (HSE) professionals.
• Engineers, senior technicians, and employees involved in safety-critical roles.
• Company managers focused on balancing safety, quality, and production goals.

Day 1: Introduction

• The evolution of safety culture.
• Understanding culture and its impact on safety.
• Why safety cultures fail and defining value systems.
• Evaluating organizational priorities regarding safety.
• Techniques for changing behavior to support safety objectives.

Day 2: A New Management Safety System

• Defining safety climate and its relationship to culture.
• Conducting safety audits.
• Developing leadership and teamwork skills for safety.
• Distinguishing between managerial and leadership roles in safety.
• Understanding behavior and people skills to mitigate risks.

Day 3: Behavior-Based System

• Management systems and their influence on safety culture.
• Principles of behavior-based psychology for safety.
• Identifying diseases and obstacles to effective safety culture.
• Techniques for assessing and sustaining organizational cultural change.

Day 4: Active Listening

• Nonverbal communication and its significance.
• Techniques for effective speaking and active listening.
• Communication strategies to overcome barriers.
• Handling problem employees through counseling and discipline.
• Understanding and applying the 7%-38%-55% rule in communication.

Day 5: Presentation Skills

• Developing presentation techniques and overcoming nerves.
• Structuring presentations for impact.
• Managing audience questions effectively.
• Key tips for delivering great presentations.
• Managers’ checklist for safety communication.

CDGA attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.