BENEFITS?

• Experienced managers and senior staff specialists who wish to build upon their experience and acquire new management skills
• Technical professionals who are about to move into management positions who need to develop their existing management skills and acquire new skills
• Experienced managers seeking to renew and update their knowledge and perspectives on leadership and management in a rapidly changing business environment

• To enable you to re-assess your personal objectives
• To enable you to re-assess your contribution to a changing organization
• To enable you to identify and implement priority activities for maximum impact
• To present the changing concept of leadership in a global business environment
• To set out a process for personal and career development
• To enable you to continuously review your goals and approaches to leadership

Participants will learn by active participation throughout the training session, through the use of programme materials, exercises,
DVD material and discussion of “real life” issues in their organizations. In addition the leader will draw on best practice (illustrating
Peter Drucker’s principles) in organizations with which he has been personally involved. Video clips of Peter Drucker himself will be
incorporated into the programme method

DAY 1 - The core concepts of effectiveness
• What is effectiveness?
• The significance of strategic effectiveness and leadership
• The significance of operational effectiveness and leadership
• Effectiveness (i) – creating the vision and mission of an organisation
• Effectiveness (ii) – choice and focus
• Leadership and management – two activities, two impacts
• Initial self assessment – how effective are you?

DAY 2 - Effectiveness can be learned
• How do we define and measure effectiveness?
• The life-cycle of core competencies
• Continuous personal renewal
• Learning how to learn
• Getting from “busy” to “effective”
• Identifying and overcoming obstacles to personal effectiveness

DAY 3 - Know your time: prioritizing activities
• Converting strategy and plans into actions
• Identifying and setting priorities
• Balancing urgent/non-urgent, important/non-important activities
• Managing and channelling different demands on your time
• Getting others to respect your time
• Group exercise and discussion

DAY 4 - Making a personal contribution
• What is leadership?
• Why are effective leaders not all the same?
• Aligning the strategic and operational aspects of a business
• Understanding and communicating “customer focus”
• Planning personal development to ensure continuing effectiveness
• Group exercise and discussion

DAY 5 - Your strengths and weaknesses: achieving the balance
• How to conduct a “personal SWOT analysis”
• Developing yourself against a moving target of business needs
• How do effective executives learn and develop?
• Interaction between your objectives and your values
• Shaping your operating environment
• Group exercise and discussion

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total
course duration.