• Terminologies, Tools and Techniques for RCFA
• A modern holistic approach to understanding the operational process
• Process Maturity Indexing; Planning; and Protocols
• Exact performance measurement and performance management modeling
• More than one hundred “Human Factors” as a Source of Error

• Participants attending the seminar will:
• Gain a broad understanding and appreciation of the core functional aspects of how an effective operational process should operate
• Review the six standard maintenance improvement tactics and their selection technique to ensure reliable process plant & equipment
• Learn how to develop a comprehensive operational process resource and support system analysis
• Understand the principles of an operational audit, develop your own process standard
• Gain insight and understanding into the unique leadership and motivation principles required for technical process operation and management     

• Engineering and Technical Managers and Supervisors from any industry
• Maintenance Planners and Coordinators
• Operations and Manufacturing Managers and Supervisors
• Foremen and Team leaders
• Plant Engineers and Process System Managers
• Section Engineers and Planners

The training methodology is inter-active with group exercises and is suitable for all employees involved in maintenance and operations management. The pace and level of the seminar is customized to the understanding of the delegates. Ongoing back-up and support is available after the seminar on request to the supplier, and the seminar is also available for in-house presentation as well as for “Competency Transfer” via a site license.

DAY 1

Review of Basic Modern Operations Practice

• Review of Modern Operational Practice in the light of the Global Economic  Recession
• Integration of Maintenance and Production to establish a World Class Operations Department
• Generic Performance Measurement Model using a 6 point Scale
• Combining the parameters of Speed; Quality; and Cost; in maintenance performance measurement
• The 10 point Planning Standard and the role of the Planning Department
• Variability Analysis
• Developing effective Strategies  for the Operational Process in order to achieve organizational excellence and continuous improvement

DAY 2

Standard Maintenance Improvement Initiatives

• Selecting the “Correct” maintenance tactic mix
• Reliability Centered Maintenance (RCM)
• Total Productive Maintenance (TPM)
• Run To Failure (RTF)
• Condition Based Maintenance (CBM)
• Time Based Maintenance (TBM)
• Skills Level Upgrade (SLU)
• Design Out Maintenance (DOM)

DAY 3

Operational Resource Analysis

• A “Blueprint” for effective operational practice
• Resource and Support System analysis with “Gap Analysis
• Leadership Development and Motivation of  Operations employees
• The PAS 55 Maintenance Process Standard
• Principles of Information Management
• Training, Awareness and Competence

DAY 4

Problem Solving in the Operations Environment

• Risk identification, assessment and control
• Theory of Inventive Problem Solving
• Problem Solving Techniques and application
• Exercises and Facilitation

DAY 5

Scenario Analysis and Action Plan Development

• Relationships Scenario Analysis
• Assessment Assignment
• Scoring of your Operational Process
• Understanding the complexity - Putting it all together

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.