The Process 

The seminar will combine presentations with interactive practical exercises, supported by video materials, activities and case studies Delegates will be encouraged to participate actively in relating the principles of stress management to the particular needs of their workplace.

The Results

• Discover how to handle crisis in the organization
• Implement creative leadership for leading others in times of stress
• Develop the creative potential of others during times of crisis

The Core Competencies

Participants will develop the following competencies:

• Implement leadership skills to manage crisis with confidence
• Use effective communication to lead others during times of great pressure
• Help your team find creative solutions to workplace difficulties & challenges
• Enhance your leadership skills and improve your abilities to cope with stress
• Learn how to challenge assumptions and perceptions about stressful situations
• Return to work with leadership practices to handle pressure

This seminar aims to enable participants to achieve the following objectives:

• Build and develop leadership skills for handling pressure
• Gain confidence to cope with stress
• Become familiar with how the different personality styles respond to stress and pressure and identify your personal style in coping with stress
• Develop leadership skills for managing crisis
• Learn how to lead others during times of crisis

The Benefits

• Understand and better appreciate the importance of managing stress
• Learn how to cultivate a positive mindset for in times of pressure
• Practice creative leadership for handing crisis

This course is suitable to a wide range of professionals but will greatly benefit:

• Individuals with real leadership responsibility
• Individuals being groomed for leadership
• Individuals who have proved greater leadership abilities
• Any person actively involved in interacting with others and involved with managing others in a supervisory role

Day One

Personal Leadership Skills for Handling Pressure & Stress

• Stress and its effects on the body, mind and spirit
• Holistic response to stress
• Relationship between mind and body
• Personality styles and response to stress
• Understanding Introvert and Extravert responses to stress

Day Two

Enhancing Communication Skills in Times of Stress

• Passive & aggressive responses
• Assertive communication during stressful times
• Managing conflicts during times of stress
• Giving and receiving criticisms during stressful moments
• Resolving conflicts constructively during times of pressure

Day Three

Leading with Confidence during Challenging Times

• Coping with sudden change
• Leading others during sudden changes
• Recognizing the symptoms of short term and long term effects of stress
• Motivating yourself and others under pressure
• Building confidence during stressful times

Day Four

Improving Leadership Effectiveness in Managing Crisis

• Crisis management skills
•  Recognizing opportunities for change in a crisis
• Helping the team look for creative opportunities
• Practicing creative leadership in facing a crisis
• Removing blocks to creative solutions in a crisis

Day Five

Developing & Training Your Team to Handle Pressure, Stress & Crisis

• Training and developing employees to handle stress and pressure
• Stress handling techniques for you and your employees
• Helping the team to see the positive side of change in the workplace
• implementing creative problem solving skills for your team when facing crisis
• Developing a personal action plan

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.