CDGA

Professional Quality Management Tools & Techniques

Quality Management has evolved to become an internationally sought and rewarding career. The quality management body of knowledge is developed to cover areas of leadership, communication, strategy, and technical skills in quality and project management among many other competencies. This course aims to develop these skills and provide participants with the tools and methodologies to shift into this rewarding career. The course will showcase the most common tools and methodologies used by quality professionals. Moreover, the course will highlight some of the leadership traits that every quality professional should develop. The course will also introduce the team development cycle that a quality team should go through. A blend of skills and applications through a practical project are the ultimate deliverables of this very unique course.

The Training Course Will Highlight ?

Training Objective

By the end of this course delegates will be able to:

Appraise the ethical commitment needed by quality professionals
Explain the role and impact of leadership to support quality management systems
Describe the importance of quality in organizations and review various quality schools and teachings by gurus
Assess team dynamics and the role of teams to support continual improvement projects
Contrast the most used quality philosophies and tools and use them to establish priorities within their organization

Target Audience

Quality Managers, Quality Assurance Engineers/Officials, Quality Engineers, Quality Improvement Professionals, Manufacturing/Process Engineers Project Managers, Corporate Managers, Executive Managers, Senior Managers, Middle Managers, Junior Managers, Human Resource Managers, Board of Directors, Entrepreneurs, Production Managers, Production Supervisors, Product Engineers, Inspectors, Line Leaders, Production Operators, Customer Service Professionals, Training Managers, Practitioners in the field of Quality Management, all those who are engaged in quality management implementation and improvement of organizational performance, those with an interest in quality management systems, those starting their career in quality management, staff who are involved in influencing, formulating or supporting the long term planning and strategy of the quality department or organization, as well as those who are responsible for linking, measuring and improving the performance of others, individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.

Training Methods

Daily Agenda