Delegates will learn the various processes involved, the systems used, and the skills required to be successful in the HR Administrator role. They will explore numerous personnel activities ranging from recruitment interviews through training administration and performance appraisals – discovering the skills required and the role of the HR Administrator in the process.

Delegates will gain an insight of the HR Department and will have the opportunity to learn the latest methods that HR professionals use every day to build high performance teams. This will lead to confidence having had an overview of the HR department’s main activities and methods of working.

• Describe the work and structure of a modern personnel(HR) department
• State why accurate and accessible HR records are essential
• Describe the steps involved in a recruitment campaign
• State the HR requirements for the induction of a new employee
• Describe the uses of different selection and recruitment tools
• Help to plan and administer performance appraisals
• State the benefits of having an HR Strategy and long-term HR Plan

• Current Personnel (HR)Administrators
• HR and Training staff who wish to update their knowledge need to attend this valuable program
• Line Managers considering a new career in HR and seeking a comprehensive overview of the department’s role and activities

Day 1: An Assessment of the HR Functions – Provision of Services

• Roles and Responsibilities of the Human Resources Administrator
• Typical HR department structures
• Centralized vs. distributed HR
• The HR service center concept
• Where the department fits in the organization
• HR jobs and systems
• Qualifications and professional study

Day 2: Working with Internal Clients and Role Assessments

• Terms and Conditions of Employment
• Rights and obligations of Employers and Employees
• Health and Safety
• Complying with Employment Law
• Job Analysis
• Developing Job Descriptions and Person Specifications
• The use and application of Job Analysis information

Day 3: Human Resources Role in Recruitment and Selection

• HR Planning
• Recruitment and selection processes
• Recruitment sources and methods
• The Application and CV’s
• Assessment and development centers
• General Ability / Aptitude tests
• Psychometric profiling
• Reference checking and screening
• Contracts and offers

Day 4: Assessment and Training and Development

• Introduction to Training and Development
• Training Administration
• Induction and basic job training for new employees
• The science of adult learning
• Learning Styles
• The Training coordinator
• The Training cycle
• Validation and Evaluation

Day 5: Managing Performance and Links to the Administration of Pay

• Introduction to Performance Management
• The Performance Appraisal
• Administration requirements
• Links to salary increase and bonus
• The Pros and cons of performance appraisals
• Pay and Reward, Compensation and Benefits
• Salary Structures
• Payroll Administration
• Personal Action Planning

CDGA attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.